U.S. fulfillment without a U.S. company
You can keep stock in Florida while running your business from abroad. FulfillHarbor receives your inventory, packs orders for U.S. customers and handles eligible returns. You don't need a U.S. company or LLC to use our warehouse service.
Our warehouse is in Kissimmee, Florida. There is no setup fee or minimum monthly order volume, so you can start with a small batch. You pay for the space your stock occupies and the services you use.
Your marketplace account, payment arrangements, import requirements and taxes remain separate from warehouse approval.
Rates and service details reviewed:
Getting your first batch to Florida
- Create your MySmartMailbox account. International applicants need a valid passport, contact or business details, a payment method, product information and an inventory-ownership declaration. Sign the fulfillment agreement and wait for approval before sending stock.
- Use the receiving instructions in your approved account. Add your products and expected quantities, then register the inbound shipment before you send it. Add the carrier and tracking number when they become available.
- Arrange international transportation and U.S. customs clearance independently before sending inventory.
- We receive your stock, check the quantities and put accepted inventory into labeled bins. Your dashboard shows available and reserved units, along with inventory photos. A carrier's delivery confirmation comes before our warehouse check-in; stock becomes available after we confirm receipt.
What happens when someone places an order
After you connect a supported store, orders are imported into your MySmartMailbox dashboard. We prepare the parcel and record its packed weight, dimensions and packaging. You compare the available shipping services, review the charges and approve payment. We then buy the label and dispatch the order.
You can connect Shopify, eBay, WooCommerce and BigCommerce. Etsy is in beta, and sending tracking updates back to Etsy depends on the app permissions available for your account. Amazon order imports are still in development. You can also enter orders manually in the dashboard.
Returns go to the U.S. return address assigned to your account. We inspect each eligible item, put resellable products back into stock and flag damaged items. Processing costs $5 per item, including eligible restocking.
What you'll pay
All prices are in U.S. dollars. Pick and pack is one part of the shipment cost; postage, shipping service fees and packaging are separate.
| Service | Price |
|---|---|
| Setup fee or deposit | None |
| Minimum monthly order volume | None |
| Standard storage bin | $5 per occupied bin per month |
| Large storage bin | $10 per occupied bin per month |
| Pick and pack | $2.75 for each of the first 100 orders shipped in a calendar month; $2.50 for each additional shipped order that month |
| Return processing | $5 per item, including inspection and eligible restocking |
| Repackaging or relabeling | $1 per unit; $10 minimum per batch |
| Your own prepaid shipping label | $3 per label, in addition to pick and pack; you purchase the postage |
| Outbound packaging supplied by us | Handling plus the cost of materials |
| Postage and applicable shipping service fees | Shown with the available services before you approve and pay |
For example, 50 shipped orders and three occupied standard bins come to $152.50 for storage and pick and pack that month. Add postage, shipping service fees, packaging and any extra services. The lower pick-and-pack rate starts with order 101; it does not change the price of the first 100 orders.
Storage continues in months with no orders. After 180 days without sales activity, affected inventory may incur an additional $10 per bin per month. A separate SKU space agreement, when needed, costs $25 for up to 10 SKUs over 90 days, with a $15 renewal for a further 90 days.
If you add funds to your account balance, the minimum top-up is $10. See the full fulfillment pricing and service terms for details.
Check whether your products fit
Small sellers in the EU, UK, Canada, Australia, Israel, Brazil, India and other countries can apply. The service is designed for small-parcel inventory stored in cartons and bins. Pallet storage is not currently available. Discuss oversized, fragile, liquid or other goods that need special handling with us before shipping.
The standard shipping workflow covers U.S. destinations. Contact us before promising delivery outside the U.S. Arrange insurance for your inventory; we do not insure stored goods unless we have agreed to do so in writing.
Questions from international sellers
Do I need a U.S. company or LLC?
No. A U.S. company is not required to use our warehouse service. You still need to complete onboarding and receive approval. Your marketplace, payment, import and tax requirements are separate.
What documents do I need?
International applicants need a valid passport, contact or business details, a payment method, product information, an inventory-ownership declaration and a signed fulfillment agreement.
Who arranges customs clearance?
You arrange transport and import clearance with the carrier or customs professional you choose. FulfillHarbor does not provide customs clearance.
What if I only have a few orders?
There is no minimum monthly order volume. You pay for occupied storage bins and the services you use, including storage in months with no orders.
Is Amazon connected?
Amazon order imports are in development and are not available yet. Manual order entry is available in the dashboard as a separate workflow.
Can I visit the warehouse or collect orders?
We operate online and do not offer public walk-in pickup. Our team hours are daily, 9 AM to 7 PM Eastern time. Use the receiving address and instructions in your approved account for deliveries.
Start with your product details
If you're unsure whether your stock will fit, email info@mysmartmailbox.com with what you sell, its size and weight, and the quantity you plan to send.
You'll register and manage your inventory through MySmartMailbox, the account dashboard used by FulfillHarbor.
Plan your next step
Read the guides for sellers in the UK, Germany and the EU or Canada. When your account is approved, use the first inbound shipment checklist.